Our 53-Point Verification Process

RenoAssistance offers the most comprehensive verification process in the industry. Unlike other companies who sell your information to anyone who calls themself a contractor, a RenoAssistance contractor must successfully complete a series of background checks. Only then can they join our network of Verified Contractors. This is our way of ensuring that the contractors we bring to your project are experienced and trustworthy. We stake our reputation on it.

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What we check

Judicial History

Every contractor undergoes a rigorous background check to ensure that they have a clean criminal record and no outstanding lawsuits.


Contractors are required to prove that they have valid and up-to-date insurance.


Our contractors are only allowed to work on the types of projects for which they are licensed in the province. We won’t send a mason to renovate your kitchen.


At RenoAssistance, the contractor that starts your project is the one that finishes it. We ensure that our contractors aren’t going to take your deposit and run.

Business Relations

One of the best ways to determine a contractor’s reputation is to ask the companies they do business with. We check our contractors’ suppliers to ensure that their accounts are in good standing.


With every survey and review we receive on their completed projects, we provide our contractors with feedback on what they do well and where they have an opportunity to improve.

A Verification Report You Can Rely on

We provide you with a Verification Report for every contractor we send to quote your project. You can take the time to review all of the information, including our exclusive Contractor Confidence Index scores. Compare the contractors so that you can make an informed decision that is best for you.

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Why we do it

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Meet Your Perfect Match!

We have created the most comprehensive verification process in the industry for one reason… YOU! We want to ensure that you have access to the most trustworthy and most experienced contractors. Whether you are building an addition, renovating your kitchen, bathroom, or basement, or replacing your roof or masonry, your project should be handled by someone you can trust.

Avoid unpleasant experiences

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Minimizing your risk by referring only qualified contractors

RenoAssistance has the most complete audit process in the industry. Each Verification Report includes the contractor’s Contractor Confidence Index score, reliability index score, strengths according to our clients’ reviews, liability insurance, licenses, and judicial records. We’ve extensively reviewed every contractor we work with, so you don’t have to.

Constant review

It isn’t enough to evaluate a contractor and put them into our system forever. Every 53-point Verified Contractor in our network is continuously evaluated by our clients. Each contractor is subject to review by the project owner throughout their project, and the results are reflected in our Verification Report. Further, our team is constantly ensuring that each contractor maintains their license and insurance. We make sure we only work with the best in the industry!

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