Sales Advisor

  • Montreal
  • Permanent
  • April 1, 2022
  • Remote Work

Job Description

Did you know that only 1% of people trust renovation contractors? 

RenoAssistance is the place to get impartial help and quotes to have renovations or new construction done with confidence and with our 53-point verification process. In addition, this service is without fees and without obligation!

Our mission: To avoid a bad experience for your loved ones during their next renovation.

What do Sales Advisors do at RenoAssistance?

They are essentially our superheroes! They take the time to fully understand customers’ projects to better help them achieve their goals and connect them with the right 53-Point Verified Contractors in their area. If you are interested in this position, your mission is clear: work hand in hand with our customers to maximize their chances of having a successful renovation.

 

Responsibilities and Mission

Think you have what it takes? Here’s what you’ll need to do:

  • Support and advise clients with their renovation projects
  • Empathize with your clients. Put yourself in their shoes and treat them like a close relative or friend. Renovation projects are stressful – help make the process easy for them
  • Carefully select the best contractors for the client’s project using our “Perfect Match” tool
  • Coordinate the appointments between clients and contractors
  • Follow up with clients and contractors
  • Analyze different quotes to properly advise clients on their options.
  • Maintain and develop your customer base
  • Collaborate with other departments to maximize customer satisfaction and improve our services
  • Contact construction contractor to effectively communicate the added value of a partnership with RenoAssistance
  • Provide continuous feedback to improve our processes and automate critical systems where human touch has little added value (we want you to use your mind, not just your fingers on a keyboard)
  • Have a coffee (or plan a happy hour) on Teams with your colleagues
  • Use a scooter to get around the office – well yes, why not have fun and be more productive at the same time?

Attention: No knowledge of renovation or construction is required; our robust training program will be able to give you the necessary knowledge. In short, if your nickname is not Bob the Builder, it’s not a problem!

 

Qualifications

What you need to have under your belt:

  • A university degree or equivalent experience
  • At least three years’ experience in a sales position
  • Excellent spoken and written English and French
  • Knowledge of Microsoft Office
  • Knowledge of construction and renovation (an asset). We have all it takes to teach you!
  • Have the DNA of a winner, the eye of the tiger, the knife between the teeth, be a Wayne Gretzky, you know what we mean!
  • To have understood that the letters on a keyboard are not in alphabetical order 

 

Benefits

  • Remote work, flexwork, hybrid work, flextime… whichever context or schedule that allows you to be at your full potential!
  • Paid training, we have reinvented ourselves to offer a complete integration / distance training: what you don’t know about renovation, we will show you.
  • A human-centric company culture (flexible schedule, work/life balance, having fun at work)
  • Unlimited vacation. Yep, when you’re a pro you’re a pro. You should be the best person to determine how many weeks off you need to be at peak performance. It’s all about balance and trusting that the right people will do the right thing.
  • The “enthusiast” zone (yes, what others call “employees”, we call “enthusiasts”)
  • Virtual activities, teamwork, and support. Even from a safe distance, we are well connected.
  • A company that spoils you: free hot beverages, Vitamin D, filtered water, popcorn, and dark chocolate at the office… and sometimes even at home!
  • At the office: large, modern, and comfortable workstations near windows. Access to a massage chair, a scooter, and a video game console. Free parking.
  • Powerful and up-to-date laptops with headphones and dual screens that you can bring home to be efficient and comfortable while teleworking
  • Virtual activity program (we work hard, but we also have fun)
  • A subsidized cell phone and plan for all employees
  • Entrepreneurial environment where you can make a difference and grow with the company
  • A transparent management approach where your opinion matters
  • Real opportunities for advancement in a successful company
  • The best of both worlds: a 514 number in the 450, near downtown Laval
  • A group benefits program (drug coverage, dental, life, and travel insurance)
  • A wide range of innovative subsidies and HR policies to ensure you are well taken care of!

We’re not just looking at who you are on paper – we want to work with people who have exceptional brains and ❤. If you think you have what it takes, apply to get noticed. We want you!

COVID-19 Measures

At RenoAssistance, we are committed to protecting the health of our employees. You’ll have the opportunity to work from home as long as it’s the right thing to do for you and your loved ones. And even after . . .!

Type of employment: Full Time, Permanent

Salary: $45,000–$50,000 annually, plus bonus