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Frequently Asked Questions
What preventative measures are being taken against COVID-19?
As a business, we have a responsibility to help reduce the spread of COVID-19. All of our employees are working remotely from home, and all appointments are to made by phone. The health and safety of our contractors, employees, and customers is our top priority. Do not hesitate to contact us if you have any questions.
How do I benefit more from RenoAssistance than by calling contractors/suppliers myself?
First, you save time and money with us. Instead of having to call and screen numerous contractors to get what you need, you only have to make one call to receive up to 3 PerfectMatch™ quotes from Verified Contractors for your project. In addition, your Renovation Advisor will schedule your appointments with these contractors and send you reports on each of them so you get to know them beforehand. Lastly, because we get feedback from our customers at the end of each project, our contractors are motivated to satisfy them, ensuring they will be referred by us again.
How is this service free?
Our service is free for our customers. Our administrative fees are absorbed by contractors who get more business through us than by spending their marketing dollars, sometimes ineffectively, on advertising.