Creating a memorable customer experience
Mélanie Carrier was getting ready to open her third Dermanaissance in Quebec. She wanted to give her clients the same high-quality care and warm, welcoming environment they’d grown accustomed to at her other locations. Struggling to find salon decor ideas that both fit her vision and enhanced the building’s architecture, Mélanie hired some professionals to help. Let’s see what her interior designer and Verified Contractor were able to accomplish!
A vision becomes reality
In 2014, Mélanie founded Dermanaissance, a beauty and esthetic centre offering non-invasive medical treatments. She wanted to give clients options that didn’t rely on surgery or injections. So, she hired experienced staff to conduct consultations and treatments using the latest technology. “Our corporate mission is all about customer experience, quality of care, and professionalism,” she says.
After opening two locations in Granby (2014) and Chambly (2021), the president and founder wanted to expand beyond the southern metropolis. She set her sights on Levis, in the Chaudière-Appalaches region. Eventually, she found a 1600-square-foot space on the ground floor of a commercial building on Métivier Street. Since it was completely empty, she could embrace her creativity and apply all the beauty salon design ideas that inspired her!
After taking possession of the property, Mélanie hired an interior designer to develop a concept for the new space. She wanted it to have a similar look and feel to the other two locations but pay homage to the building’s natural architectural features. So, she gave them lots of material to work with: photos of the other locations, another space in the building with similar large windows, and inspiring beauty salon designs she loved.
Once she had a clear vision, she contacted RenoAssistance. A Commercial Account Manager helped her every step of the way and put her in touch with Verified Contractors interested in bidding on the project. After she picked a contractor, it was time to start renovating! The project involved building a reception area, a consultation office, five treatment rooms, a small bathroom, and a kitchenette and laundry area for the employees.
Industrial style with flair
The owner loved the unfinished storefront’s concrete walls and columns. So, she kept them as-is to give the space an industrial feel. Lots of wood elements and warm neutrals were brought in to add balance and give the space a warm and inviting feel.
In addition, the largest concrete surface is in a convenient location: just behind the reception desk. “The fact that this wall divides our reception area from the treatment rooms at the back is fitting, because it creates much appreciated privacy,” explains Mélanie Carrier.
Overall, the design is memorable. When you walk in, your eye is drawn to the stunning reception counter. Of course, it’s hard not to be drawn to the mounted wood planks and glass pendant lights. It looks like something from a salon decor ideas Pinterest board! Moreover, the space is not only aesthetic but also practical. Hidden within the false beams are the recessed light fixtures and electrical wiring.
… and a little touch of bohemian
Mélanie wanted a refined, modern look with a warm touch – something bohemian, as she called it. This style is reflected in the use of rattan light fixtures and plants both on shelves and on the floor. “We wanted to make it look professional, without an overly medical and cold look,” she says.
For the walls, she went with an off-white called “clay dust.” It creates a soft atmosphere when combined with pastel accents.
A welcoming entrance
Pops of colour can be found throughout Dermanaissance. In particular, the waiting area has colourful, eclectic seating. And the clients love it.
“I wanted it to be lively and refined at the same time,” says the owner. “People tell us when they come to our place, or right away when they walk in: ‘it’s wow!’”
Mélanie’s favourite room is the reception area. Classic industrial style, open layout, high ceilings, lots of natural light… The beauty salon design comes together effortlessly! Furthermore, the volcanic ashes colour gives it depth.
Peace of mind
Mélanie feels that the final beauty salon design perfectly captures her vision. She enjoyed working with both RenoAssistance and its contractors, and is thrilled with the final result.
“It truly is a personalized support that brings peace of mind. Because they verify the contractors and there are criteria that must be met, I was confident that the project would be done right,” she says.
If you are looking to renovate your clinic or build a brand new health centre, please contact our Commercial Account Managers. They’ll be happy to assist you.