See what our customers have to say about our service and our contractors.
We are a few days before the start of renovations to our home. About a month ago, we turned to RenoAssistance to find a general contractor. Kathleen Moshonas quickly identified three contractors willing to take on the job at our budget level. All three were thorough in their examination of the house and we are very happy at the moment with the one we chose. Using RenoAssistance clearly saved us a lot of time and, even better, a lot of worry. They evaluate the contractors they recommend and so we are feeling much more confident than we would be if we had done everything ourselves.
Francois Beaudoin from Reno Assistance contacted me to explain the process and provided 3 verified contractors to do the work. He was very helpful even with the selection as I was not totally sure what questions to ask and technical terms for roofing and materials. He was in contact with me several times and was always ready to answer my questions. Reno Assistance is very professional and would definatley recomend and use again for another project. Thank you Francois for all your help
This referral service proved very helpful when we began planning our kitchen renovation. Vincent Prévost was our contact person, and he couldn’t have been more friendly and responsive, including when we had to pause the process. He provided extremely useful information and referred a contractor who we felt very comfortable with. And Vincent helped ensure timely communications with said contractor. We’ll definitely use Réno-Assistance for future projects, and I wouldn’t hesitate to recommend it to friends and family.
Prompt follow-up from the initial submission, which was nice, but this was a waste of time. I spoke with Kathleen who told me that their contractors are “turnkey” which is great and why I was willing to go with a referral service in the first place, but then that I need to go get architectural drawings and permits before she can refer me. That isn’t turnkey, and that certainly is not how this process works. A permit and drawings, before a quote? I will stick to Homestars.
With the help of “Reno Assistance”, I recently had my bathrooms renovated in my home. Through the “Reno Assistance” website, I was able to connect with salesperson Sarah Walder. She arranged contractors to come to my home and do assessments. Throughout theses processes, I was able to find a contractor – The” Emerald General Contracting Inc” that know what I want and what I need. I had some very positive experience with the whole project, I am very happy with the result. Sarah even sent me tips how to reduce risks related to my renovation project. Thanks Sarah and all worker’s involved in this project!!
Working with Marie France was an absolute pleasure. It really helps to have experts looking after your interests. I will definitely be contacting them for any future renovations.
We’re very happy we chose to use RenoAssistance to find contractors. Our agent was amazingly fast, great communication and was able to find us someone to redo our french drain + concrete stairs and patio in record time. I had tried to find contractors by myself and it was a huge headache. I will definitely use this service again for future home renovations.
I had my roof-redone and the assistance was excellent. The personal touch of Karlane Leclerc was really top notch. I recommend this service for anybody needing renovation work. The company used for the re-roof was excellent.
Not great, kind of pointless. Our (quite expensive) 2 bathroom renos ended up with a leak just months after completion. Was told our house was just old, too bad – contractor had gone out of business, so we’re out of luck. We have to get another contractor to come assess the damage and redo what’s been damaged. Wasted money. No assurance of quality of work. Would not use them again.
Patrick Chano at RenoAssistance provided guidance and assistance in locating a certified contractor for a kitchen renovation. We appreciate his advice and help navigating the process of selecting a contractor. He provided support in every step. For us, this is a major renovation which was made easier to undertake.
Helped secure 2 quotes for roof repair. Professional and courteous service. I would recommend Patrick Chano as your renovation advisor.
Two words: Hadi Hawili. The most patient, dedicated and committed individual to YOUR project. He helped our family find the right contractor for our needs. Hands down the best person to guide you at Reno-Assistance.
Great service by Elizabeth Panagoulias, she provide me a good list of potential contractors and we’re always available to guide me through the process. It was less stressful knowing that she was around to help. Greatly appreciated.
We used RenoAssistance to help remodel our kitchen. Mr. Gagnon is extremely professional and very responsive to help find contractors that are willing to meet our needs.
Yves Gagnon at Reno Assistance is very professional and helpful. We have not decided yet, but whatever we decide, Reno Assistance is a good place to start. Thank you
Patrick was very professional and extremely quick to respond. Great service.
RenoAssistance has been a valuable resource in finding a contractor to work on the upcoming renovation of our 2 up-staiir bathrooms. 3 Very good companies came so see our spaces and presented us with very attractive offers.. Patrick Chano was fabulous throughout the process. He gave advice on how to communicate with contractors, reviewed the proposals with us and provided reassurance where we were we had uncertainties. As my wife and I lead busy lives, Patrick was on us to move the process forward. This was especially great, since we have contemplated these renos for a long time now and kept finding reasons to stall. Now we’re very excited for the work to begin and cannot wait to see the results.
I cannot stress enough the value of RenoAssistance by DJS. Choosing a contractor is extremely stressful, regardless of the type of work getting done. RenoAssistance provided 3 unbiased quotes from 3 reputable contractors in Toronto, Ontario for my job. I have little to no knowledge on construction so this was confirming I was not getting ripped off. I was assigned Debora Tricarcio Reno Adviser from RenoAssistance, who surpassed all our expectations. She understood our project and parameters and walked us through the quotes. Her and care and investment level into our home project was much appreciated. It was a pleasure dealing with her, and great resource to turn to when we had concerns. The whole process was a breeze, thanks to Debora. We are very happy with our home. I highly recommend RenoAssistance.
Natalie Paré was extremely helpful, consistent, and professional. Thank you so much with your help!
My agent was Debora. Fastest quotes I ever got for a commercial building project! Appointments were made instantly and in consideration of my busy schedule. Updates and follow-ups were sent right away to my email. Attention to details is outstanding. I would highly recommend RenoAssiatance to anyone A+++
Our project advisor, Debora Tricarico, was outstanding. We were initially nervous; everyone has a horror story about contractors. But Debora steered us cheerfully and confidently through the process of selecting a contractor. She was professional, knowledgeable and reassuring. We ended up selecting Gilbert & Cunningham Property Services for our ensuite bathroom project. Although they gave us the highest quote of the three contractors we evaluated, theirs was the most credible. We have zero regrets about selecting them. They offered fabulous value for money. They were refreshingly honest with their quotations and gave us realistic timelines. When we had to review design, revise the budget or adjust timelines, they were considerate and creative. Their attention to detail and craftsmanship was amazing. We’ve ended up with a stunning ensuite bathroom which will give us many years of great function and deep pleasure.
SUPERB COMPANY AND VERY PROFESSIONAL IN DEALING WITH
Thank you Marilena and RenoAssistance for referring Home Best Solutions who did a fabulous reno in my home and came within budget. The free referral service you provide is so informative and helpful! I’ve told many friends and family to check with RenoAssistance first before settling on unknown contractors.
Very helpful when planing a renovation project and do not know where to start.